Customer Service Executive, Call Centre

Posting Date : 08 Oct 2019 | Close Date :07 Nov 2019


Responsibilities
• Responsible for acknowledging customers' compliments and complaints with one working day.
• Responsible to liaise with the relevant internal parties for the corrective actions.
• Responsible to track and ensure that the corrective actions are implemented as per commitment to customers.


Incident Report Packaging & Dissemination
• Ensure that the incident report is correctly positioned and that it is clear, accurate and concise.
• Able to provide first level responses to queries on the incident report

 

Requirements
• Minimum Diploma with at least 2 years relevant experience in handling complaint, replying to EmailsCustomers' Compliments & Complaints Management.

 

Interested:
Please send your most updated CV in MS WORD FORMAT to
sales@quinnox-solutions.com
Kindly indicate your availability, current and expected remuneration package.
We regret that only shortlisted candidates will be notified. 


Quinnox Solutions Pte Ltd (License Number: 06C3126)
Registered EA Personnel (Reg. No.:R1111100)

Specialization : IT - Others
Type of Employment : Permanent
Minimum Experience : 2
Work Location : Singapore

We regret that only shortlisted candidates will be notified

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